Professional Service Firm | Services

  1. Where would we place ourselves on the following service portfolio management scale?
  2. Do we regularly test and review our mix of services to identify weaknesses and gaps and spot opportunities for new offerings?
  3. Are we willing to retire a service offering that is no longer profitable or valuable to our clients?
  4. How do we rate ourselves on service innovation?
  5. Are we actively stimulating and rewarding new service ideas?
  6. Do we have a process for capturing and selecting the best ideas and taking them to market?
  7. How do we rate ourselves on knowledge management?


Test Your Performance on the PSF Leadership Model

To gage your performance on each of the 10 critical areas of management focus, take some time to review and discuss the following series of questions.


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